Right of withdrawal

Not satisfied?
Right of withdrawal ...

For all products sent, you have the right of withdrawal within 10 days of receipt of the goods, returning unwanted purchases undamaged.

The return procedure (with relative refund) can only be carried out for intact products, not yet opened.

The goods must be returned with all accessories and, if possible, in the original package. If the original package is no longer in your possession, another package must be used that is adequate to protect the contents.
Shipping costs are the responsibility of the customer.

We pack products carefully to prevent damage during shipping.
If the package shows signs of crushing or water damage, please indicate "accepted with reservation" on the delivery note before signing, and immediately notify us of any damage caused by shipping, emailing us info@blackgel.it.